Privacy policy
Wilson Lens respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase.
Information We Collect
Depending on how you interact with our store, we may collect the following information:
- Contact information: Your name, email address, phone number, and shipping address.
- Order information: Products purchased, order history, and transaction details.
- Payment information: Payment-related information processed through our payment providers.
- Technical information: IP address, browser type, device information, and website usage data.
How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders.
- Arrange shipping and provide delivery updates.
- Process payments, returns, and refunds.
- Respond to customer service inquiries.
- Prevent fraud and protect our store.
- Improve our website and shopping experience.
- Comply with applicable legal and regulatory obligations.
We may also use your information for marketing communications where permitted by law. You can unsubscribe from marketing emails where applicable.
Sharing Your Information
We may share necessary information with trusted service providers, including:
- Shopify and our e-commerce service providers.
- Payment processors.
- Shipping and delivery companies.
- Fraud prevention and security providers.
- Customer support and technical service providers.
We may also disclose information when required by law or when necessary to protect our legal rights.
We do not sell personal information in exchange for money. Other sharing or disclosure will be handled in accordance with applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic, and support advertising where applicable.
You can manage cookies through your browser settings and any cookie preference tools we provide.
Data Security and Retention
We use reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Request deletion of certain personal information.
- Obtain a copy of your information.
- Object to or restrict certain processing activities.
To submit a privacy request, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services with their own privacy practices. We encourage you to review the applicable privacy policies of those providers.
Contact Information
For questions about this Privacy Policy or your personal information, contact:
Wilson Lens
1813 Hunt Ave, Bronx, NY 10462, United States
Email: support@wilsonlens.shop
Phone: +1 718-684-2569